Tools to automate workflow and turn your data entryemployees into analysts
The agreement module allows you to manage preventative maintenance work defined by you and your clients across multiple sites for all your services. The service frequency is defined in the agreement setup which will then auto-generate and dispatch work orders to your trades people.
Maintain a constant line of direct communication to your clients
By leveraging a work order management platform you’ll be able to manage your service delivery more effectively. Both scheduled & non-scheduled services for all your clients sites are managed more efficiently to ensure SLA’s are being met, and that your technicians are performing services as required, reducing administrative tasks. The work order management platform allows you to create, schedule, dispatch, & manage work orders for your electricians.
Your vendors will be provided with unique logins to the UtilizeCore platform. This user friendly mobile app will allow your Electricians to understand the requirements at the site, check-in/out via GPS, capture field activities such as; service tasks provided, photos, & notes. The mobile app is available in both the Apple App & Google Play stores.
Financial and operational decisions will be much easier with our real-time Sisense reporting integration. The Sisense data and analytics platform dramatically accelerates the time it takes to build, embed, and deploy intelligent analytic apps that unleash user creativity and engagement. Whether it’s interactive dashboards, self-service analytics, or white-labeled BI apps, Sisense delivers the industry’s lowest TCO at scale, all on a hybrid-cloud platform designed to leverage all of your data together — no matter where it is.
Create and manage purchase orders for subcontractors to bill against per service or work order.
Create and manage invoices for each of your clients on a per site or per agreement basis. Manage, review, & edit subcontractor generated invoices. Establish variable labor rates at the client, site, and region level to streamline the invoicing process.
Create and manage invoices for each of your clients on a per site or per agreement basis. Manage, review, & edit generate invoices. Establish variable labor rates at the client, site, and region level to streamline the invoicing process.
When getting your electrician contractors onto the platform, provide them with a 90 second self onboarding video support. Obtain high level insights into compliance documentation with dashboards and widget indicators.
Provide the tools to solve problems faster
Electricians profiles can hold required information such as licenses, specialities, trades, and equipment expertise which helps automate the background check and payroll process.
The mobile software application is designed to capture the true time/attendance and field activities of your Crew. We designed the mobile application to be user friendly and intuitive to eliminate any unnecessary field training. Your Crew will be able to view all the work orders dispatched to their company, work order details, check-in/out via GPS, capture their field activities such as: service tasks provided, photos, and notes. Your mobile application will live in the Apple App and Google Play stores for easy distribution to your subcontractors. Some additional mobile application's features include;
Direct message with your Electricians in the field to provide updates on work order, client and site information or provide support on a job.
Provide the tools to solve problems faster
Submit service requests directly on the platform and track them from start to finish
Clients have the ability to easily approve/reject proposals in real time that have been sent by their Service Management Company.
Clients will be notified on invoices and given access to an easy to use secure payment processor.
Clients have access to an agreement profile containing a description with the scope of the agreement as well as all their past and scheduled work orders and an invoice list.
Clients can request service by looking at the deficiencies at each site.
Clients can view a list of all their sites then drill down to each site to view work order history, site instructions, and any equipment inventory that was captured from the field. Site and equipment filtering make it easy for clients to query the data they need for specific reporting purposes. Any equipment captured from the field will contain all necessary equipment attributes, photos, and inspections for clients to make better capital decisions without being onsite.
NFC tags connect mechanical equipment to the digital world to deliver equipment-specific data, supportive content, expertise and training (Equipment Intelligence) to the field service workforce optimizing inspection, testing, maintenance & repair services.
Give them effecient tool to solve problems faster
Subcontractors can manage their own company profile, service areas, documents and information that are required by your team. Compliance monitoring informs the vendor when documents and information such as; COI’s, W9’s, Licenses, Certifications, Service areas that are required, missing and/or expired.
Can view detailed work order information, explore locations on a map view to drill in further to the work order status and field captured activity all in real-time. View all the work order details, site level instructions, NTE’s, work order status, and field captured activity in real-time.
A customizable geofence is built around each site for GPS enabled check-in. Readily available tools such as photos, notes and tasks can be used to record proof of job completion.
Subcontractors can submit invoices upon work completion for approval. If the invoice is rejected there is a remediation period. Additionally, proposals can be submited for approval helping generaterate new work from the field.
Once invoices are accepted you can pay subcontractors with a check or online payment via ACH / Wire Transfer, or online payment via ACH / Wire Transfer.
For clients and subcontractors
Obtain real-time notifications up check-in from your vendors using the FTC mobile app to confirm work is being completed on time.
COI’s, W-9’s, background checks on your vendors all at the tip of your fingers through the UtilizeCore.
Verify that the service is completed in a sufficient manner by reviewing site photos once the work is completed.
On-site proposal capabilities
While on site, your vendors will have the ability to send proposals minimizing the number of trips & expediting the job completion process.
Work order logs
View all of your work orders in the Work Order list or Calendar view allowing you to see the big picture.
UtilizeCore’s features allow service management companies to easily communicate with their clients. The robust notification system will send job notifications in realtime fostering a better client relationship & service delivery.
Electricians in the field will use the UtilizeCore mobile application to fill out inspection, testing, and maintenance forms leading to better report generation and management. Electricians will also have the ability to log data captured onsite directly from the mobile application. Through electrical compliance management, ensure that all of your electricians are qualified with the right documentation to perform work for your business.
Connect to all facility and property management systems to seamlessly send/receive service requests and integrate with accounting applications to eliminate manual invoice uploads.
Automating end to end solutions for service delivery
Power Cooling uses UtilizeCore to run their day to day business. Managing work orders, time tracking and equipment has never been easier. They now have complete insight into every job as well as their technicians. One of their favorite modules is the client portal to ensure complete transparency and a positive customer experience.View Case Study
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