Manage Services 10x Faster
The first platform built specifically for the top 1% of companies striving to process large volumes of service requests between service provider and service requester networks.
UtilizeCore provides tools to help you deliver a white-gloved service to residential and commercial properties.
For clients and subcontractors
 Increase RevenueWin new leads and gain business by offering the #1 subcontractor management system to prospects. |  Speed up Invoicing and Get Paid FasterSeamlessly manage invoices to automate client billing and subcontractor payments. |  Automate manual tasks to reduce Operational Costs by 30%Define a set of rules and automations to increase administrative productivity-saving time and cutting costs. |
 Increase client trust by providing transparency and accountabilityYou and your clients will gain a complete view of past, future, and on-going projects from Service Procurement to Service Delivery. |  Data Driven DecisionsDefine KPIs to gain real-time insights from a 360 degree view of your business. Interactive widgets and dashboards to visuallize the health of your business. |  Discover and Vet New SubcontractorsExplore the Utilizecore Marketplace to source top subcontractor talent. |
Provide the tools to solve problems faster
Submit service requests directly on the platform and track them from start to finish
Clients have the ability to easily approve/reject proposals in real time that have been sent by their Service Management Company.
Clients will be notified on invoices and given access to an easy to use secure payment processor.
Clients have access to an agreement profile containing a description with the scope of the agreement as well as all their past and scheduled work orders and an invoice list.
Clients can view a list of all their sites then drill down to each site to view work order history, site instructions, and any equipment inventory that was captured from the field. Site and equipment filtering make it easy for clients to query the data they need for specific reporting purposes. Any equipment captured from the field will contain all necessary equipment attributes, photos, and inspections for clients to make better capital decisions without being onsite
NFC tags connect mechanical equipment to the digital world to deliver equipment-specific data, supportive content, expertise and training (Equipment Intelligence) to the field service workforce optimizing inspection, testing, maintenance & repair services.
Provide the tools to solve problems faster
The agreement module allows you to manage preventative maintenance work defined by you and your clients across multiple sites for all your services. The service frequency is defined in the agreement setup which will then auto-generate and dispatch work orders to your vendors people
Maintain a constant line of direct communication to your clients.
By leveraging a work order management platform you’ll be able to manage your service delivery more effectively. Both scheduled & non-scheduled services for all your clients sites are managed more efficiently to ensure SLA’s are being met, and that your technicians are performing services as required, reducing administrative tasks. The work order management platform allows you to create, schedule, dispatch, & manage work orders for your Crew.
Your managed field crew will have the same mobile application as the vendors. Just like the vendor mobile application it’s designed to be user friendly and intuitive to eliminate any unnecessary field training. Your field crew will be able to view all the work orders dispatched to them, view the work order details, check-in/out via GPS, capture their field activities such as; service tasks provided, photos, and notes. Your mobile application will live in the Apple App and Google Play stores for easy distribution to your subs
Financial and operational decisions will be much easier with our real-time Sisense reporting integration. The Sisense data and analytics platform dramatically accelerates the time it takes to build, embed, and deploy intelligent analytic apps that unleash user creativity and engagement. Whether it’s interactive dashboards, self-service analytics, or white-labeled BI apps, Sisense delivers the industry’s lowest TCO at scale, all on a hybrid-cloud platform designed to leverage all of your data together — no matter where it is.
Create and manage purchase orders for vendors to bill against per service or work order.
Create and manage invoices for each of your clients on a per site or per agreement basis. Manage, review, & edit subcontractor generated invoices. Establish variable labor rates at the client, site, and region level to streamline the invoicing process.
Create and manage all proposals and estimates for each of your clients per site. Manage and edit vendor-generated proposals to quickly review then pass onto your clients for approval. Manage variable labor rates per client, per site, and/or client regions.
Invite your vendors to the platform and provide them with a 90 second self onboarding process with video support. Obtain high level insights into compliance with dashboards and widget indicators.
Provide the tools to solve problems faster
Subcontractors can manage their own company profile, service areas, documents and information that are required by your team. Compliance monitoring informs the vendor when documents and information such as; COI’s, W9’s, Licenses, Certifications, Service areas that are required, missing and/or expired.
Can view detailed work order information, explore locations on a map view to drill in further to the work order status and field captured activity all in real-time. View all the work order details, site level instructions, NTE’s, work order status, and field captured activity in real-time.
A customizable geofence is built around each site for GPS enabled check-in. Readily available tools such as photos, notes and tasks can be used to record proof of job completion.
Invoice off of completed work orders and create proposals based on deficiencies captured in the field.
Once invoices are accepted you can pay subcontractors with a check or online payment via ACH / Wire Transfer, or online payment via ACH / Wire Transfer.
Our process
Connect to all facility and property management systems to seamlessly send/receive service requests and integrate with accounting applications to eliminate manual invoice uploads.
RAEL National partnered with UtilizeCore and received a highly configurable end to end fire life safety platform. The optimized dispatch board created better understanding and management of vendors. The integrated invoicing module created faster billing and less work for AR/AP. The agreement module allowed team members to automate their work order creation and dispatch, as well as providing automated invoicing shipped directly to their clients inbox.
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US Snow Pros partnered with UtilizeCore which helped improve the overall experience from their dispatch/operations team during a snowstorm. They were able to leverage the NOAA integration to forecast out when the weather was going to be impacting their client locations. The bulk dispatch functionality created an easy way for the team to notify their providers on when to be on location for the snow event.
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